“An LLM is a magic trick. You’re impressed by it, but you’re never again moved by it.” – Byron Reese on demystifying AI technology and the difference between Large Language Models and human-relationship influence.
“We’re moving from KYC (Know Your Customer) to KYA… Know Your Agent.” – Megan Caywood Cooper on the Caywood predicted banking shift to agentic financial autopilot.
“If you treat someone like they make a difference, they make a difference.” – David Culbertson on the job of leaders to find what needs to be nurtured in their direct reports.
“Seek clarity, understanding, and concurrence, both on priorities and on velocity.” – Tom Shen on change management priorities for teams in transition.
“Make content comfortable. Your CTO is not going to be consistent on social media, but they might do great in user groups.” – Allison Netzer on how to encourage thought leadership contributions.
“Brevity. Enough said.” – Robert Strong, actual magician, encouraging leaders to not fill space with words, but leave room for their teams to be heard.
